Statuses are automatically synced between RingCentral and Microsoft Teams, ensuring the true availability of users is accurately reflected. ![]() Automated presence sync between RingCentral and Microsoft Teamsīi-directional presence sync helps users avoid needless disruptions. And with the addition of simplified administration and an unmatched user experience, there’s simply no better solution in the market. They pick us for our unmatched reliability, market-leading analytics, the broadest set of telephony integrations, and more. Thousands of customers have chosen RingCentral for integrated telephony in Microsoft Teams. It’s just as easy to send and receive faxes. Integrated SMS makes it simple to send and receive text messages, right from Teams. Once you’re on a call, you’ll get controls like mute, hold, transfer, park, and more. Miss a call? Get voicemails and voicemail transcriptions right in Teams. And unlike other solutions, it doesn’t require answering an inbound call to complete the connection. Take a look at how intuitive and rich the telephony experience can be, all within the Microsoft Teams app: Whisper, monitor, and barge for real-time call coaching.Easy-to-use calling handling and forwarding for receptionists and admins.With RingCentral for Microsoft Teams, customers can unlock a slew of powerful telephony capabilities such as: Plus, the integration omits team messaging and video meeting features to avoid overlapping capabilities and end-user confusion. The new version of RingCentral for Microsoft Teams embedded app delivers just that, providing users with the familiar, reliable calling experience they love from RingCentral. The integration needs to be seamless, user-friendly, and give users access to powerful phone capabilities. (Reporting by Akriti Sharma in Bengaluru Additional reporting by Shivam Patel and Anirudh Saligrama Editing by Sherry Jacob-Phillips and Uttaresh.Take a tour Ring Central Logo No Microsoft Teams calling license? No problem.Īfter speaking with hundreds of customers about RingCentral for Teams, it became clear: Even though they are committed to Teams, they saw a need to embed RingCentral’s telephony capabilities to fill a communications gap. Other big technology companies have also been hit by outages in the past year, with a near six-hour disruption at Meta Platforms that kept WhatsApp, Instagram and Messenger out of reach for billions of users last October. The company has benefited from a surge in demand for remote business teleconferencing and messaging tools, with MS Teams becoming a key fixture for organizations during the COVID-19 pandemic as people worked from homes. Microsoft also confirmed some downstream impacts to multiple Microsoft 365 services with Teams integration, such as Microsoft Word, Office Online and SharePoint Online. "Microsoft Teams has stopped, and half the working world along with it #MicrosoftTeams," a Twitter user said. Many users took to Twitter to share updates and memes about the service disruption, with #MicrosoftTeams trending as a hashtag on the social media site. The site tracks outages by collating status reports from sources including user-submitted errors on its platform.ĭuring the outage, most users were unable to exchange messages or use any features of the application. The company did not disclose the number of users affected by the disruption, but outage tracking website showed more than 4,800 incidents in the United States and over 18,200 in Japan. ![]() MS Teams, used by more than 270 million people globally, forms an integral part of daily operations for businesses and schools, which use the service to make calls, schedule meetings and organize their workflow. Additionally, we are monitoring for any signs of failure until we're confident that all functions of the service are fully recovered," the company said on its website. ![]() "We're addressing any residual impact related to this event. The company cited a disruption on a recent software update that "contained a broken connection to an internal storage service".
0 Comments
Leave a Reply. |